Shipping Policy

Please note, that due to COVID-19, many shipping companies are prioritizing the shipments and receiving of emergency and necessary medical equipment. This could mean that your package maybe withheld with the shipping company for an extended period of time which would lead to longer wait times and delays. We hope you understand, as this is something completely out of our control.

 

All our products are shipped and delivered by well known companies across the United States such as UPS, USPS and DHL.

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation.

We only offer one shipping method: Free shipping 3-7 business days (excluding weekends and holidays)

After your order is processed, free shipping takes about 3-7 business days (excluding weekends and holidays) to arrive at the destination.

To pack every single order, we use strong cardboard boxes with internal protection to ensure safety during the shipping process.

If you received a tracking number via email, it means your order has been processed and passed on to the shipping department. As soon as your shipment tracking changes from "On the road" to "In transit", it only takes about 3-7 working days until the shipment is shipped.

We cannot change the delivery address once the goods are on their way. If you would like to change the delivery location for your order, please contact us at services@colorstepshoes.com within 1 day of placing your order


If you would like to track your shipment, please visit the following link:

SHIPMENT TRACKING


 Questions:

If you have any questions, send us a message to our email address:   services@colorstepshoes.com

 

CONTCAT INFO